Cardless Withdrawal

The cardless withdrawal service allows the customer, or a beneficiary of his choice, to withdraw money without using the debit card.

With Cardless Withdrawal, you simply have to access your account on Boubyan App or Online Banking, choose the amount and enter a 4-digit code for the transaction.

You can then cash the money from any Boubyan ATMs without using your card by entering the 4-digit code you chose for the transaction and the 6-digit code you will receive via SMS into any Boubyan ATM. You can also send both codes to any person of your choice and they will be able to make the withdrawal.

Service Benefits:

• Ability to withdraw money if the Debit Card is lost or forgotten.
• Withdraw cash without using your Debit Card.
• Allow any person of your choice to withdraw cash without having to use the card
• Service available 24/7

Service Terms:

• Customer needs to have an account on Boubyan app or Internet Banking
• Customer mobile number needs to be updated on the bank’s system
• Service is available only on Boubyan ATMs.