This came in light of the bank’s achievement of sustainable growth across its various financial indicators and market shares, as well as its outstanding performance and the materialization of its vision which targets the growth of its customer base and offering solutions and products which meet the needs of various segments in a manner that provides them with a unique banking experience. Winning Criteria Set by the Panel of International Judges: Global Finance explained its rationale behind giving this award to the bank, stating that over the past years Boubyan managed to make great leaps in terms of growing its financial indicators, especially its market shares, in one of the most competitive markets in the region. Read less

This highlights the constant efforts of the bank towards improving its banking services. This award is based on the exerted efforts over the past years, and ongoing follow-up to offer more products and services that meet customers’ needs and make their lives easier, which left the bank’s mark on the Islamic digital banking sector. The bank now enjoys a clear banking and digital influence in shaping a promising future in Kuwait and the region as a whole. Global Finance’s awards are particularly important because of the international institution that awards them, which is renowned for its impartiality, strict and accurate selection criteria, coupled with the fact that the award received by the bank affirms the global status the bank enjoys now. Read less

Boubyan Bank named as Best Islamic Bank in Kuwait Award from Global Finance. Read less

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The international institution recognized Boubyan with this award on the back of Boubyan’s financing deals to major projects and companies, which reinforced its strategy in the financing market and its role in the growth of the banking industry through its financing solutions which contribute to the growth of Islamic finance. Boubyan received “The World’s Best Islamic Structured Products House 2023” award for being the mandated lead arranger, global agent, in financing the J3 project for developing Jaber Al-Ahmad Residential City at a total cost of KD 150+ million. Read Less

Boubyan has continued topping the pyramid of customer service in Kuwait, evidenced by earning two awards from Service Hero, the international consumer-driven customer satisfaction index. The bank was named the Best Islamic Bank in Customer Service for the 13th year in a row since 2010, in addition to receiving the First Place Award in Customer Service as a Country Winner across all economic sectors in Kuwait. Boubyan’s choice by Service Hero relied on a group of criteria including a survey that extended over one year among consumers who evaluated companies on a scale of 10 against their service-level expectations, their experience and satisfaction following the customer-service experience. The evaluation relied on many elements such as staff’s attitude, location of the bank, speed of service, confidence in the product, quality of service or product, value for money, the contact center, and the website of the bank. Service Hero’s survey implements a strict protocol to confirm the identity of consumers who take part in the survey. Read Less

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This certification is leading as it is the top certification adopting recognized international standards to evaluate the reliability of the performance of data centers along with practices and risks considered to be of priority to the their operations, in addition to commitment to recommended practices to achieve optimal performance of the installed infrastructure, mitigating down-time risks, and avoiding human errors Certification Criteria The new Boubyan Bank Data Center was awarded the Gold Certification following audits by Uptime Institute to inspect data centers, their operational efficiency, and infrastructure, in addition to the Institute’s assessment of the proposed ideas for the best practices and innovative solutions to make further achievements and maintain excellence in sustainability and operation. The Tier III Gold Certification of Operational Sustainability