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Customer Charter

 

Our commitment to YOU in achieving excellence in everything we do

  • We will always serve YOU in a friendly, courteous and professional manner.
  • We will always provide YOU with accurate information, honest advice and protect your wealth and privacy.
  • We will always listen to YOU carefully, and will always take prompt action on feedback, enquiries and complaints.
  • We will always provide YOU with innovative channels that allow you to bank conveniently and securely, anytime, anywhere.
  • We will always provide YOU with sharia’a compliance products that cater to your need and exceed your expectations.

What we expect from YOU

  • To be part of the Boubyan Bank family, our family treats all with courtesy and respect.
  • To provide us with timely and accurate information, we need it to serve you better.
  • To provide us with candid feedback, both positive and negative. Your feedback drives our journey towards perfection.

A chance to win a free trip to London or Dubai

Boubyan Bank CSR campaign on Msa3ed

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Appointment Booking Service

A safe and convenient way to visit Boubyan branch

Book Your Appointment

Samsung Pay

Fast and secure payments using your Samsung mobile phones and smart watches

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0% Finance Offers

Nissan

Mercedes-Benz

Special Offers and Packages

Toyota

Auto Finance in the USA

Boubyan Bank’s 16th Anniversary

Message from Mr. Adel Al-Majed - Vice Chairman & CEO of Boubyan Bank

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PRIME

Not just another youth account! A whole new banking experience

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PRIME

Not just another youth account! A whole new banking experience

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Eid Al Fitr

We extend to you our best wishes of happiness, good health and wellness.

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0% Finance Offers

0% Auto financing offer

Get a new car with 0% profit in addition to many exclusive benefits

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Charitable Reading Marathon 8

Join us in supporting students with financial difficulties

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Bunyan Construction Finance

Choose between up to one year of installments on us, or up to 12 months grace period

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