Call Center

Boubyan Bank representatives at your service

Boubyan Contact Center reflects the bank’s commitment to excellence in customer service through representatives that are available 24/7 including during weekends and official holidays for any questions, requests or assistance you may need.

To contact Boubyan Contact Center please call 1820082 or +965 22282000 if you are outside Kuwait.

Contact Center services

Responding to general banking queries

Bank account balance enquiry

Transaction calculations and transfers - for personal finance, credit cards, term deposits, and foreign exchange customers

Transferring money between accounts or making a credit card payment (this service is exclusively available for Boubyan Platinum customers)

Suspending a lost or stolen card

Requesting a refund on selected ATM and credit card transactions

Purchasing prepaid cards from Zain, Ooredoo, VIVA, FASTtelco, and iTunes

Boubyan Automated Telebanking services include:

Direct and secure access to account services instantly

Requesting information via SMS or voice call

Account balance enquiry

Transferring money between accounts

Making a payment for Murabaha, credit card, or mobile bills

Boubyan App

Designed to fit your needs. Different services and features including Pay Me, digital onboarding & saving account opening, and many other services to make your banking experiences better and easier.

Banking got easier with Boubyan Bank App