Boubyan Contact Center

Boubyan Bank representatives at your service

Boubyan Contact Center reflects the bank’s commitment to excellence in customer service through representatives that are available 24/7 including during weekends and official holidays for any questions, requests or assistance you may need.

To contact Boubyan Contact Center please call 1820082 or +965 22282000 if you are outside Kuwait.

A representative from Boubyan Bank handles customer inquiries at the contact center.

An image of the headset used by a Boubyan Bank representative for responding to customer inquiries.

Contact Center services

Responding to general banking queries
Bank account balance enquiry
Transaction calculations and transfers - for personal finance, credit cards, term deposits, and foreign exchange customers
Transferring money between accounts or making a credit card payment (this service is exclusively available for Boubyan Platinum customers)
Suspending a lost or stolen card
Requesting a refund on selected ATM and credit card transactions
Purchasing prepaid cards from Zain, Ooredoo, VIVA, FASTtelco, and iTunes
Boubyan Automated Telebanking services include:
Direct and secure access to account services instantly
Requesting information via SMS or voice call
Account balance enquiry
Transferring money between accounts
Making a payment for Murabaha, credit card, or mobile bills

Boubyan App

Designed to fit your needs. Different services and features including Pay Me, digital onboarding & saving account opening, and many other services to make your banking experiences better and easier.

A User interface of Boubyan Bank Mobile App