As a Boubyan MasterCard World Elite cardholder, you have exclusive complimentary access to MasterCard’s Global Concierge Services. Available 24 hours, 7 days a week, dedicated personal assistants are a call away to meet your various requests.

Whether routine or extraordinary requests, MasterCard Global Concierge Service can arrange a wide variety of tasks such as travel, shopping, and dining services. From a simple request of booking a hotel room to more personalized requests of purchasing and delivering a specific gift worldwide, the concierge service is available to enhance your daily life.

MasterCard Global Concierge Service is available in multiple languages, including Arabic and English.

As a Boubyan MasterCard World Elite cardholder, using the MasterCard Global Concierge Service is free of charge. However any products or services purchased through the MasterCard Global Concierge Service will be charged directly on the cardholder’s card.

For inquiries and service requests, please contact MasterCard Concierge at

• Local number: 22087809
• International number: +13124799273

Mastercard Airport Concierge™

Boubyan Mastercard World Elite cardholders can enjoy access to a personalized meet & greet service, facilitating airport experience.

• A special saving of 15% on this VIP service at over 470 airports, globally. This service can include:
  • Curb-side meet & greet agent
  • Escort to the check-in desk, aircraft gate, expedited security/immigration processes
  • Assistance with any visas issuance or other necessary documentation