Boubyan Bank concludes its induction program for new employees
As a part of its keenness on enriching the experiences of its human resources, Boubyan Bank concluded an induction program for its new staff to enable them to get acquainted with various departments in the bank, their tasks and the special systems in effect in the bank.
The bank stated in a press release: “Such programs come in line with the bank’s keenness on equipping its staff with the necessary expertise, the thing which will reflect positively on the work environment and contribute greatly to the dissemination of knowledge to staff to enable them to reach the highest levels of customer service.”
The induction program has been professionally designed to emphasize Boubyan’s mission, vision and value. The training material addresses various theoretical and practical aspects used to train staff such as HR, organizational health index, Oracle E-Business suite adopted in Boubyan Bank in addition to introducing new staff to the products and services provided by the bank to customers. The program focuses also on introducing employees to the treasury function, IT security, and the private banking services provided by the bank. Furthermore, they are provided with special training on Islamic banking services along with some other training programs as required by the Central Bank of Kuwait. The induction is usually concluded with an assessment to determine the level of the new staff’s awareness of such information to know if they are ready to blend smoothly in Boubyan Bank’s environment and to work as per its own philosophy.
The statement added that the program is aligned to the nature of the bank’s staff at various levels as instructors from across the bank explain all that is related to the work of the departments and their role within the organization in addition to speaking about the practical side which enriches employees’ expertise.
The program is organized on a regular basis by the HR Group- Boubyan Bank, and is one of the training programs which aim at increasing staff’s knowledge and develop their expertise, thereby improving their performance to achieve excellence in customer service.