Home Explore Boubyan News & Press Release News Boubyan Financial Whatsapp

Boubyan Bank Introduces Financial Services via WhatsApp using its Digital Assistant Msa3ed


Al-Tuwaijri: The Near Future Holds a Lot for Our Customers Through Our AI Applications

Boubyan Bank has successfully rolled out its Digital Assistant (Msa3ed) with WhatsApp Business API in Kuwait. This was achieved in collaboration with Infobip, a global leader in omnichannel engagement, as a part of the bank’s constant efforts towards providing excellent services and a unique banking experience to customers. 
Mr. Abdulla Al-Tuwaijri, the bank’s Deputy CEO, stated: “Now, Msa3ed can respond to all customers and non-customers’ inquiries via WhatsApp using Boubyan Bank’s verified WhatsApp number 1820082 and they will find answers to all their queries.
“Carrying out banking functions on the go and having 24/7 support is a valuable benefit for Boubyan Bank's customers and will provide a further unparalleled digital experience for both financial and non-financial needs.”, he added.
Al-Tuwaijri went on to add: “Through WhatsApp, Msa3ed will provide customers with quick responses to many inquiries and is set to allow customers to explore the bank’s various products and services, locate bank branches, convert currencies and very soon to add more services for customers such as account balance check, last five transactions from the account, share IBAN and more.
 

A chance to win a free trip to London or Dubai

Boubyan Bank CSR campaign on Msa3ed

Learn More

Appointment Booking Service

A safe and convenient way to visit Boubyan branch

Book Your Appointment

Samsung Pay

Fast and secure payments using your Samsung mobile phones and smart watches

Learn More

0% Finance Offers

Nissan

Mercedes-Benz

Special Offers and Packages

Toyota

Auto Finance in the USA

Boubyan Bank’s 16th Anniversary

Message from Mr. Adel Al-Majed - Vice Chairman & CEO of Boubyan Bank

Learn More

PRIME

Not just another youth account! A whole new banking experience

Learn More

PRIME

Not just another youth account! A whole new banking experience

Learn More

Eid Al Fitr

We extend to you our best wishes of happiness, good health and wellness.

Learn More

0% Finance Offers

0% Auto financing offer

Get a new car with 0% profit in addition to many exclusive benefits

Learn More

Charitable Reading Marathon 8

Join us in supporting students with financial difficulties

Learn More

Bunyan Construction Finance

Choose between up to one year of installments on us, or up to 12 months grace period

Learn More