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VISA Signature 

Redefining Convenience

Boubyan’s Visa Signature Card offers you exceptional  comfort and priority elite customer service in addition to premium rewards

Card Benefits

  • Free for the first year with access to a high credit limit
  • Make contactless payments effortlessly with UTap service 
  • Receive up to 5% cashback on your local and international purchases or earn airline miles or hotel points with Boubyan Rewards program 
  • Complimentary access to over 1000 airport lounges across 300 cities worldwide with LoungeKey
  • Free membership and access to Boubyan Concierge for local services and Visa Concierge for Global service
  • Receive two free-for-life supplementary cards for family members 
  • Free travel insurance for cardholders and their family
  • Free worldwide travel inconvenience insurance and travel medical insurance services
  • Free valet parking services at selected locations across Kuwait
  • Purchase protection against theft or accidental damage of purchased items
  • Extended warranty doubling the original manufacturer's warranty repair period for up to 1 year 
  • Discounts on hotel and vacation rental bookings worldwide
  • Special offers and discounts on using the card at leading retailers across Kuwait
  • Additional offers and discounts worldwide provided by Visa


  • Kuwaitis and expatriates earning salaries above KD 2,000 or having a total balance of KD 30,000 in any investment product at Boubyan

Exclusive Benefits for Platinum Customers

  • A dedicated relationship manager to assist you with all your banking needs
  • Doorstep banking services to carry out your banking from the comfort of your home or work place

Ways to Bank

  • Access to Boubyan App - Kuwait’s finest state of the art Mobile Banking App at your fingertips
  • Receive priority service and access 24/7 to a dedicated Call Center
  • Over 160 ATM/CDMs across Kuwait including 26 Boubyan Direct ITMs at landmark locations including the Airport, major malls and ministries 
  • A large network of 44 Branches all over Kuwait

Enjoy unlimited complimentary access to more than 500 airport lounges across 300 cities around the world.

For accompanying guests, your Boubyan Visa Signature Credit Card will be charged a fee of $32, for each guest per visit at the time of visiting the lounge.

Upon entry to a participating lounge, simply present your Boubyan Visa Signature Credit Card to the lounge receptionist and mention ‘LoungeKey’.

For more details please visit LoungeKey website.

The LoungeKey App is available on both iOS and Android and includes extensive information on each participating lounge such as directions, facilities, photos, FAQs, and more.

Click here to download the iOS App                      
Click here to download the Android App
For more inquiries, or if you face any issues with the participating lounges, please contact LoungeKey Customer Service at:

International: +4402088650764
Email: info@loungekey.com

Travel Insurance

Visa Travel Insurance

Instantly receive complimentary travel insurance coverage for you and your family when you purchase your airline tickets with your Boubyan Visa Signature Credit Card. Visa Travel Insurance covers the cardholder, spouse, and up to five children.

The Visa Travel Insurance Coverage supports Schengen travel visa requirements. To request a confirmation of coverage letter, please contact your personal Relationship Manager.

Click here for the Certificate of Insurance form

Click here for Travel Insurance – Terms & Conditions

Website: cardholderbenefitsonline.com

To make a claim, please send an email to creditcardclaims@crawco.me

As a Boubyan Visa Signature Credit Card holder, you have exclusive complimentary access to Visa’s Global Concierge Services. Available 24 hours, 7 days a week, dedicated personal assistants are a call away to meet your various requests.

Whether routine or extraordinary requests, Visa Global Concierge Service can arrange a wide variety of tasks such as travel, shopping, and dining services. From a simple request of booking a hotel room to more personalized requests of purchasing and delivering a specific gift worldwide, the concierge service is available to enhance your daily life.

Visa Global Concierge Service is available in multiple languages, including Arabic and English.

As a Boubyan Visa Signature Credit Cardholder, using the Visa Global Concierge Service is free of charge. However any products or services purchased through the Visa Global Concierge Service will be charged directly on the cardholder’s card.

For inquiries and service requests, please contact Visa Concierge at

Tel.: +97143611234
Email: concierge@visasignature-mea.com

Enjoy the highest level of comfort and let us take care of your daily duties and personal requirements with our local concierge service.

In Collaboration with Peacock Concierge

Enjoy the following services from Boubyan Concierge

  • A personal assistant available on-call to cater to your various needs
  • Save time while our employees cater to all your personal daily needs
  • Avoid the hassle of standing in time-consuming queues
  • Get peace of mind with the assurance that someone is taking care of your routine duties

You can get any of our services 24/7, including weekends and official holidays, simply by calling Boubyan Concierge at 1824482.

Boubyan Concierge offers you a wide range of personalized services. Whether you are looking for someone to take care of your car’s service appointment, or simply book a hotel room, Boubyan Concierge will take care of it. Here are just a few examples of our services:



General Information


Search for best offers


Restaurant Reservation


Occasion Reminders


Taxi Service Booking


Ministry Documentation Service

KWD 10.000

Visa Assistance Service

KWD 5.000

Car Registration Fee

KWD 10.000

Car Servicing

KWD 10.000

Payment of Traffic fine

KWD 5.000

Flower Order

Table 1 if a messenger is required.

Ticket booking and ticket delivery

Event Venue Booking

Electrician/computer technician on demand

School Tuition Payment

Sick leave certification

Any other request

Courier Service

Pickup/Drop off

Depends on request

Car and Driver Service

Road Side Assistance

Meet & Assist

Hospitality Management

Table 1: Delivery ServicesFor all services that require a delivery, the following table identifies the delivery charges based on the zonethe delivery is to be made to:

Zone Fees
1: Between 6th Ring Road & Sulaibiya Road KD 3.000
2: Between Sulaibiya Road & Doha Spur Motorway to the West and between 6th Ring Road & 7th Ring Road to the South KD 4.000
3: Jahra Area KD 5.000
4: Between 7th Ring Road & Shuaiba Port Access Road (Mina Abdallah Refinery) KD 7.000
5: Any area not mentioned above KD 15.000
6. Airport KD 8.000

For inquires and service requests, please contact Boubyan Concierge at 1824482

Valet Parking

Free Valet Parking with VISA Signature

To enjoy the free valet parking service, present your Boubyan Credit Card at the following locations.

Location  Timing


  • 2 days free parking (After which a 2KD fee will be applied)
  • Drop off at Departure Hall
  • Pick up at Arrival Hall (Subject to reroute depending on traffic)
24 Hours, 7 days a week

Salhiya Complex

  • Main Entrance
10:00 am – 10:00 pm

Marina Mall

  • Gulf Road
10:00 am – 10:00 pm

*Max once a day per credit card
Starting from 1st January 2018

Shop with peace of mind and rest assured that your purchases are protected against theft or accidental damage for one year from the date of purchase. With purchase protection, the items you purchase with your Boubyan Visa Signature Credit Card are insured against theft or accidental damage for up to 365 days from the date of purchase for a maximum of USD 20,000 per year.

Also, for newly purchased items, your Boubyan Visa Signature Credit Card doubles the item’s warranty up to one year upon the expiry of the manufacturer’s original warranty. Extended warranty covers repair or replacement of an item if it fails to operate successfully for a maximum of USD 20,000 per year.

With purchase protection and extended warranty, you can shop confidently, knowing your purchases are protected and insured.

Click here for Purchase Protection – Terms & Conditions
Click here for Extended Warranty – Terms & Conditions
To make a claim, please send an email to visa@broadspire.eu

Visa Luxury Hotels

Exclusive Hotel Offers from VISA

From boutique properties to world-renowned hotels, experience a unique treatment at over 900 hotels worldwide. As a Boubyan Visa Signature Credit Card holder, you have exclusive access to Visa’s collection of luxury hotels including the following benefits:

  • Best available rate guarantee
  • Automatic room upgrade upon arrival (when available)
  • Free in-room internet
  • Complimentary continental breakfast
  • 3:00 pm check-out (when available)
  • VIP guest status
  • $25 food or beverage voucher

To receive the above mentioned benefits, the cardholder needs to make the room reservations on www.visaluxuryhotels.com or through the Visa Global Concierge Service, and reserve the room by using Boubyan Visa Signature credit card.

For terms and conditions, please visit visaluxuryhotels.com

For inquires and booking requests, please contact Visa Concierge at:

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