Frequently Asked Questions
- Facilitate uninterrupted service for your monthly bills
- Eliminate the hassle of manually updating details
COF merchants keep a customer’s card number on file for recurring payments. Examples include subscription services and utility bills.
The expiration date will automatically be sent to the participating merchants. You will not need to do any action and participating merchants will have access to the updated information the next time they request it from Visa or MasterCard.
Usually, the participating merchants would obtain updated cardholder information before processing billing. The interval will vary depending on the merchant and could be weekly, monthly, semi-annually, or annually.
This service is free of charge.
As Boubyan Credit or Prepaid Active Cardholder, you are automatically enrolled for this service.
Yes, please submit your request by calling 1820082 informing our Agent that you would like to not participate in ‘Account Updater Services’.
No, this is only available to participating merchants, and they can choose the frequency at which they check for updated payment information. To avoid late payments and penalties, you must take steps to ensure your credit or eligible prepaid card information is updated.